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“Lost” Last Week

One morning while on vacation last week, a member of our group separated himself from the rest to make a series of phone calls, and returned visibly upset.  “What happened? Is everything ok?” we asked.  To our relief, no one was hurt, no tragedy had occurred; the crisis was only work-related.  But nonetheless, this marketing firm manager faced a situation that was indeed tragic in its own way, and serves to illustrate ways in which improvements can be made regarding productivity in Spain. (más…)